Director Analyst – IT Services · Gartner
Sourcing, Procurement & Vendor Management
Director Analyst at Gartner, focused on IT Services Sourcing, Procurement, and Vendor Management. I produce thought-leading research and guide enterprise clients through mission-critical decisions — from RFP design and contract negotiation to global service provider selection across software engineering, cloud, AI/GenAI, ERP, and CRM markets.
Grounded in 20+ years of hands-on experience in IT strategy, enterprise architecture, and federal government consulting, I bring a rare combination of practitioner depth and research rigour. My work spans sourcing advisory, written research (Lead Author, 8+ notes per year), webinars, conference presentations, and direct client engagement across Gartner's global network of 14,000+ client enterprises in 90+ countries.
RFP Design & Review, SOW Analysis, SLA/KPI Frameworks, Vendor Negotiations, Outsourcing Strategy
Incumbent & Disruptor Landscape, Nearshore/Offshore Delivery, Provider Evaluation & Selection
AI, GenAI, Cloud, DevOps, LCAP/RPA, API Integration, Custom Software, QA & Testing
ERP (SAP, Oracle, MS Dynamics), CRM/HCM (Workday, Salesforce), Enterprise Architecture
Lead Author (8+ notes/year), 300+ Client Interactions/year, Webinars, Conference Presentations, Strategic Writing
Recent Gartner research authored as Lead Author, and conference presentations delivered to public- and private-sector technology leaders.
A performance control framework for AI "silent failures" — vendor models that meet uptime SLAs while quietly degrading in accuracy, fairness, or reliability — enforced through telemetry and financial accountability.
Why buyers keep paying static, point-in-time pricing while vendors internalize AI productivity gains — and how to shift the burden of proof to vendors: prove it, price it, or rebalance it.
A modular "Spine and Ribs" sourcing architecture that balances the scale of global megavendors with sovereign, substitutable local components — executed through dynamic sourcing.
Embedding low-code application platforms into sourcing, planning, and vendor evaluation so IT operations move beyond resilience — gaining value from volatility and change.
An executive briefing for public-sector leaders on sovereign AI — the "kill switch" reality, why sovereignty is a spectrum rather than a checkbox, and a pragmatic road map for AI adoption in the Canadian government.
Full research notes are available to Gartner clients via gartner.com.
Sourcing, Procurement & Vendor Management
Gartner – Sourcing, Procurement & Vendor Management
Treasury Board Secretariat (TBS) – Office of the Chief HR Officer (OCHRO)
Public Services and Procurement Canada (PSPC) – Digital Services Branch (DSB)
Public Services and Procurement Canada (PSPC) – Digital Services Branch (DSB)
Easy Manifest Inc. – Ottawa, ON
Department of National Defence (DND) – Director Defence Information Management Programme (DDIMP)
Employment and Social Development Canada (ESDC)
Native / Full Professional Proficiency
Primary language for all Gartner research, client advisory, conference presentations, and executive communications.
Compétence professionnelle complète
Langue utilisée dans le cadre de consultations clients, de présentations et de communications avec des organisations fédérales canadiennes.
Open to professional connections, research inquiries, and speaking opportunities.